OpenSupports – Support Ticket System


OpenSupports is a simple and beautiful open-source ticket system.

It is a web application that provides you with better management of your users’ queries. They send you tickets through OpenSupports and you can handle them appropriately.


Product Description:

Revolutionize your customer support with OpenSupports, the open-source PHP support ticket system. Designed to streamline your customer service operations, OpenSupports offers an efficient and user-friendly way to manage customer inquiries, technical issues, and service requests.

Product Features:

  • Efficient Ticket Management: Easily handle customer inquiries and support requests through a centralized ticket management system.
  • Customizable and Scalable: OpenSupports is highly customizable, allowing you to tailor it to your organization’s unique needs. It scales effortlessly, making it suitable for businesses of all sizes.
  • Multi-Channel Support: Reach your customers through various channels, including email and web forms, ensuring you can provide support where your customers are.
  • Knowledge Base: Empower your customers to find answers to common questions with a comprehensive knowledge base, reducing support workload.
  • Automation: Save time and improve efficiency with automated ticket routing, responses, and follow-ups.
  • Integration Ready: Seamlessly integrate OpenSupports with other tools and services to enhance your support capabilities.

What’s Included:

  • OpenSupports Installation: We’ll assist you in setting up and installing OpenSupports on your server or hosting environment, ensuring it’s ready for use.
  • Basic Configuration: We’ll help you with basic configurations to match your organization’s specific requirements.
  • Initial Ticket Setup: We’ll configure the initial ticket categories and settings to get you started.
  • 3-Months Support: You’ll receive three months of support to address any questions or issues you might encounter with your OpenSupports installation.

System Requirements:

Before purchasing OpenSupports, please ensure that your server or hosting environment meets the following requirements:

  • Web Server (Apache or Nginx)
  • PHP 7.0 or higher
  • MySQL or MariaDB Database
  • Email Server or SMTP for outgoing emails

How It Works:

  1. Purchase: Click the “Add to Cart” button and complete the checkout process.
  2. Installation: After purchase, you’ll receive an email with instructions on how to provide us with server access for the installation process.
  3. Configuration: We’ll set up and configure OpenSupports based on your preferences.
  4. Training (Optional): If desired, we can provide training to help you make the most of your OpenSupports installation.

Support and Updates:

We are committed to helping you succeed with OpenSupports. You’ll receive three months of support and access to updates to ensure your support ticket system is always up to date.

Start Enhancing Your Support Today:

Simplify and streamline your customer support processes with the OpenSupports Support Ticket System. Purchase today to take the first step toward providing exceptional customer service.

Do you have questions or need more information? Feel free to contact us for assistance or Post your issues at our Forum.

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